Product Details Why does The Juice exist? What content categories does The Juice cover? What learning standards does The Juice cover? Are Juice stories differentiated for various reading levels? How does The Juice improve vocabulary?
Teaching with The Juice Can students translate texts into another language? What languages do you translate texts in on The Juice? How can the translation be used to support ELL students? How does read aloud mode and text highlighting help struggling readers? Reflection Thought Prompts
Student Daily Juice How do students translate the text into another language? How do students enable text highlighting with read aloud mode? Can students change the reading speed for read aloud mode? Is there a read aloud function available? How do students enable the read aloud function on the articles?
Managing Your Account What is the class end date? How do I set a class end date? How do I change a class end date? How do I restore a class if my students were removed on the class end date? What options are available for canceling my monthly classroom subscription to The Juice?
District Administrator What is the District Administrator? How can I use the District Administrator account? How do I become a District Administrator? How can a District Administrator administer a class?
Integrating with Other Platforms Why didn’t my students receive an email after I rostered my LMS classes? Why did I receive a message saying I do not have an account when I tried to sign in with my LMS credentials? Why did the Juice confuse me as a student when I first signed in with my LMS credentials? Why is my synced LMS class missing students? Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync?
System Requirements What should I do if I am not receiving the emails? How do I access the website at my school? How do I set up The Juice app on my smartphone, tablet, or laptop?
Passwords How do I change my password? How do I change my child’s password? How do I reset my student’s password? I forgot the password to my parent portal, how do I reset it?
Additional Questions Where do I get support? I need help funding my subscription. Do you offer financial assistance? What can I do if I don’t like something about The Juice? What is your privacy policy? I have feedback, who can I get in touch with?
Data and Reporting How do I view class activity reports? Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted? Where do I track assignments? How can I see individual student quiz results?
Score Report What is the Score Report? What information can I find on the Score Report? How can I use the Score Report? How can I use the Class Summary data report in the Score Report? How can I use Student Data in the Score Report?
Progress Report What is the progress report? How often does the progress report run? What is the minimum time in the progress report? Where can I see student progress? Where can I see student progress for an assignment?
Content Tags What are Content Tags and how do they work? How can teachers and administrators benefit from Content Tags? I can’t find many articles with the Content Tag I selected. How do I find more? Are there additional resources available to support educators in using Content Tags effectively? How frequently are new articles tagged and added to The Juice platform?